Delivery Information

General Information

Working Days are Monday - Friday. For an order placed on a Friday, the next working day is Monday.

Orders will be posted out on the next working day.

Deliveries are not made on Bank Holidays (including Good Friday). The delivery will be made the next working day.

Some Balloons are not suitable to be posted, which will be made clear on the listing.

Free local delivery (within ST13) is available on orders over £15. A time cannot be guaranteed for local delivery but a preference to AM or PM can be made when ordering. We reserve the right to change the day and/or time of delivery at short notice should the need arrive. You will be contacted directly if you are to be impacted by any changes.

Delivery is available outside of ST13 for a fee. Please contact us for a quote before placing your order.

Click and Collect

All orders may be collected from our premises for free of charge.

Our address is: Gift By Post, c/o Leek Post Office, 9 High Street, Leek, Staffordshire, ST13 5DZ

Our opening hours are: Mon: - Fri 9am - 5.30pm, Sat: 9am - 2pm

Balloon Orders

At Checkout you will be asked to provide a preferred date of delivery. Please note that as we use couriers to deliver our balloons, we cannot guarantee the balloon on a set day. If your balloon is for an event, we recommend ordering your balloon to arrive a day early, to allow for any delays whilst in the post. 

Whilst every effort is made to protect your balloon whilst in transit, accidents do happen. Should the worst happen and your balloon arrives damaged / popped, please send us a photo as evidence and we will ship a replacement out to you ASAP. 

Royal Mail Delivery

If delivery is attempted by Royal Mail and nobody is in to receive the delivery, a card will be left and the package will be returned to the Royal Mail Delivery Office to await re-delivery instructions or collection.

If the package is not redirected or collected within the allotted time the package will eventually be returned to us. For an item to be re-sent, you will need to pay the delivery charges again.

Parcel Force Delivery

If delivery is attempted by Parcel Force and nobody is in to receive the delivery, a card will be left and the package will be returned to either the local Depot or your local Post Office. Please see the card left for details.

Delivery Times

Royal Mail 2nd Class: Delivery AIM 2-3 Working Days

Royal Mail 1st Class: Delivery AIM 1-2 Working Days

Next Day*: 1-2 Working Days

*Please note that orders to the following postcodes will take 2 working days:

HS2, PA78, ZE2 and ZE3 

*Please note that orders to the following postcodes will take 3 working days:

KW16, KW17 AND PH30

Orders (of any value) that are over 2kg in weight:

Please note that orders to the following postcodes may take 3-5 working days:

AB30-31,33-38,41-45,51-56,63, DD8-10, FK8 3, FK17-21, HS1-9, IV1-28,30-32,36,40-56,63, KA27-28, KW1-3,5-17, PA20-49,60-78,80,  PH10-11,13-14, PH17-26,30-44,49-50, TD15 2, TR21-25, ZE1-3

International Delivery

Orders for overseas are all sent International Tracked by Royal Mail. A reference number will be obtained that will inform us of when your item has been received.

Orders take usually 5 working days to arrive, but can take longer depending on the Destination Country's postal service.

If your order is over 2kg you will need to split your order into two transactions, as we do not post items over 2kg Internationally.

Please note we do also have size restrictions for International Shipments, we will contact you if there are any issues with your order.

It is the Buyer's responsibility to check if any Customs will be due on goods into their Country, and Gift By Post will not be held liable for any additional charges made. Gift By Post are not responsible for any import duty and taxes that may be incurred, it is the buyers responsibility to declare any such purchases.